Philips Viva Collection Kettle HD9316/03 1.7 L, 1800 W Double housing Keep warm Spring lid is rated 2.5 out of 5 by 43.
Rated 5 out of 5 by from Doing well. I brought this kettle because it is made of stainless steel with no plastic part touching the water. All electric kettles have sound n so does this model but what's the issue w it? I like that u can keep warm n need not reboil again especially when u need to refill for tea or make extra cup of coffee. I hope this kettle will last for 2 years without the need to visit service centre. Last time my new Philips iron spolit after 1 month but the replacement refurbished set is still working for more than 2 years now.
Date published: 2018-10-05
Rated 1 out of 5 by from Rust appeared after 3 mths of usage Rust appeared after 3 mths of usage. After several changing, problem remains. Would certainly not recommend this kettle.
Date published: 2017-12-16
Rated 3 out of 5 by from Rust on the edges only 1 month use I bought this kettle a month ago and i already saw rust along the edges on the top of the kettle. I thought this was supposed to be stainless steel ? I was very happy when I got it because I love the design of the kettle and it keeps my water warm. but the rusty edges... seriously can I request for an exchange and a refund ?
Date published: 2017-07-01
Rated 1 out of 5 by from Rust at the bottom I used this kettle for less than a year, and it became rusty at the bottom. I thought this was suppose to be stainless steel?
Date published: 2017-09-10
Rated 1 out of 5 by from Rust in and out within 6 month Rust in and out within 6 months; Don’t understand why stainless steel can get rust so easily
Date published: 2017-10-11
Rated 3 out of 5 by from Kettle is stainless steel. After following instructions before first use, take a clean piece of tissue and wipe the inside (where the wall of kettle meets the base). You'd be surprised to see what is on the tissue!
Date published: 2016-12-20
Rated 1 out of 5 by from Would definitely NOT recommend this product Bought this kettle 2 weeks ago. The inner bottom plate started to rust even it was read as stainless steel. Even it is still under warranty cover, worried the same thing will happen after being fixed /replaced.
Date published: 2016-03-12
Rated 1 out of 5 by from This Flask leaks water ! This flask leaks water.I really doubt there is any proper quality control over this flask water it cannot hold the water properly... You can see so many complaints on the website.
Date published: 2016-03-01
Rated 1 out of 5 by from Save the receipt Stopped working in less than 3 months. I'm kicking myself for not having taken a picture of the receipt
Date published: 2015-02-21
Rated 3 out of 5 by from This kettle has a nice and clean body. I bought this kettle with via the online Philips website. Suppose to be a good buy but I saw this same kettle selling at other electrical retail outlet at a much lower price as compared to the Philips online so call "discounted price". I feel cheated. I may not want to do any purchase via online Philips website. Can Philips provide any feedback on this matter ? Looking forward to your response.
Date published: 2019-07-25
Rated 1 out of 5 by from Poor quality steel - rusts after a while The design looks great and stylish; and it is easy to use. But it is all form over performance. After a couple of years usage, the screws inside, the base plate and the area around the spout have started to rust. I conclude that the steel quality is very poor. The blue finger switch at the back is flimsy. I do not recommend this product.
Date published: 2019-10-15
Rated 1 out of 5 by from Rusty base A little brown spot appeared and its size is growing. It won’t wash away.
Date published: 2019-07-07
Rated 1 out of 5 by from Quality is a disappointment Just usage of less than 3 months, the kettle mouth area already rust quite badly. Outer body also starts to have discolored marks. When sent image to their cso, they straightaway accuse me that this kettle do not look like new one that I have bought even though I have proof of sale receipt and warranty. Of course it don't look new because it has deteriorated so much in a short period of time! Really disappointed with the kettle quality and their cso response. Will not be supporting their product anymore.
Date published: 2019-01-29
Rated 2 out of 5 by from The design is a failure The design is failure where the kettle is not kids or even adult friendly. the whole kettle is made of stainless steel and extremely hot when boiled. when pouring out the water, only at a angle, if not the rest will flow from outside.
Date published: 2019-02-06
Rated 5 out of 5 by from Value for money Got this during CNY sales and am super happy with the purchase. It has a "keep warm" function. Interior is stainless steel.
Date published: 2019-02-19