Rated 1.7 out of 5 by 7
Rated 4 out of 5 by Jimzee Simple, stylish, functional
An elegantly designed kettle that is good to look at and simple to use. I used it regularly for more than 18 months without any complaint until the inner stainless steel lid fell off. Luckily it was within the product's two year warranty so I took it to the Philips service centre and they replaced the kettle on the spot. It's a great product so I hope Philips improves how they weld/glue the inner lid in future as the rest of the kettle was perfectly fine. Also very satisfied with the warranty service.
14 December 2016
Rated 1 out of 5 by iRENE Rust baddly inside the top lid
Stainless lid cover dropped after short period of use due to bad welding, rusty inside although it is claimed food grade SS matetrial. 100% same like my case -- FULLY AGREED!!!
Can't find the warranty card, but still looking for the receipt to claim for warranty.
7 July 2016
Rated 2 out of 5 by jayroot2 bad inferior product
Bought a HD9306 eletric kettle a year ago. Whitish residue appear where spout welded onto the kttle. Noisy when boiling. Finally, it is now leaking!!! Apparently water is leaking into the heating element compartment below the stainless steel plate.
27 February 2016
Rated 1 out of 5 by Shan Rusty even it is stainless
Rusty inside and outside after i have do 1 to 1 exchange.
28 October 2014
Rated 1 out of 5 by Jiang Quality is bad
Stainless lid cover dropped after short period of use (40 days) due to bad welding, rusty inside although it is claimed food grade SS matetrial. On/off switch lever seems easy to break.
6 October 2014
Rated 1 out of 5 by sguser very poor quality
the kettle malfunction less than 1 year. only the indicator light is on, but water is not heat.
30 July 2014
Rated 2 out of 5 by EdwardLDC Good design,
Looks and feels good. But poor quality, it will rust. I've get my first kettle replaced, but will proceed to return and request for refund for the replacement kettle.
26 April 2014