Healthcare in Singapore starts at home

Our Telehealth Program gives patients a greater understanding of their condition.

In Singapore, heart failure is reaching epidemic proportions – it accounts for 25% of all hospital admissions and the numbers are rising. Even after treatment many cardiovascular patients return for further care.

The reasons can include failure to take medication correctly or consistently, not adhering to prescribed treatment plans, or not following a healthy diet and lifestyle. With the objective of reducing cardiovascular admissions to Singapore’s hospitals, Philips collaborated with Changi General Hospital and the Eastern Health Alliance to launch their Telehealth Program.

Heart failure hits Asian patients a whole 10 years earlier than westerners… patients who are not necessarily elderly; they might even be breadwinners… working to support their families.”


Fernando Erazo

Business Unit Leader, Philips Hospital to Home, Asia Pacific

Philips recognized that the least utilized resource in a healthcare system is patients. So it made sense to involve them in the management of their disease while leveraging technology to enable clinical intervention when needed.


The result was self-monitoring at home. With a telehealth nurse, patients learn how to measure their blood pressure, weight and heart rate. Results are fed back to clinical teams for daily review and any necessary intervention is made quickly. Patients also receive a personal tablet loaded with educational information. Through telemonitoring, tele-education and telecare support, patients can better understand their condition and how to live a healthier lifestyle.

There has been a healthcare paradigm shift. In the beginning we told patients what to do. We need to now move towards a more patient-centric collaborative approach.”


Dr. Leong Kui Toh Gerard

Senior Consultant Cardiology, Department of Cardiology, Changi General Hospital

Philips is committed to innovation that improves people’s lives. By working together with the Eastern Health Alliance and Changi General Hospital we have created a care model in Singapore that sets a precedence for scalable, sustainable deployment of telehealthcare that will help both heart failure patients and the healthcare system.

What percentage of hospital admissions in Singapore is accounted for by heart failure?

25% Citation: Dr. Leong Kui Toh Gerard, Changi General Hospital

See all our healthcare solutions