If your AirFloss is still not turning on, you can try charging the device by plugging the charger into a live outlet and place your AirFloss on the charger.
- 1 green LED: 33% charged
- 2 green LED: 66% charged
- 3 green LED: 100% charged
Note: If you are using your Sonicare AirFloss for the first time, ensure that it is charged for 24 hours.
Note: When the charge indicators flash yellow, the battery is low and needs to be recharged (fewer than 3 uses left).
Still not turning on or have questions?
Contact our Consumer Care Agents for further assistance or visit our support page.