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    HX8431/03 Philips Sonicare AirFloss Ultra AirFloss Pro/Ultra - Interdental nozzles
    Please be aware that your product may differ in color from this picture, but the support information is same
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    Philips Sonicare AirFloss Ultra AirFloss Pro/Ultra - Interdental nozzles

    HX8431/03

    My Philips Sonicare AirFloss is not turning on

    If your Philips Sonicare AirFloss is not turning on, below you will find a couple solutions that you can try yourself.

    Turn the power button on

    Press the power button to ensure your Sonicare AirFloss is on.
    Philips Sonicare AirFloss power button

    Place it on the charger

    If your AirFloss is still not turning on, you can try charging the device by plugging the charger into a live outlet and place your AirFloss on the charger.

    Charging process:
    * 1 green LED: 33% charged
    * 2 green LED: 66% charged
    * 3 green LED: 100% charged

    Note: If you are using your Sonicare AirFloss for the first time, ensure that it is charged for 24 hours.

    Note: When the charge indicators flash yellow, the battery is low and needs to be recharged (fewer than 3 uses left).

    Did above solutions not solve the issue? Please contact us for further assistance.

     
    Philips Sonicare AirFloss charging instructions
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