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Products

Sonicare For Kids Sonic electric toothbrush

Built-in Bluetooth®, Coaching App, 1 brush head, 2 modes HX6321/03

Frequently Asked Questions

Does the app tell me if my Philips Sonicare For Kids toothbrush is broken?

If your Philips Sonicare For Kids toothbrush is broken or not functioning properly, the app will indicate that something is wrong when you try to connect to the toothbrush. Below you will find more information.

Connecting issue

When you open the Sonicare For Kids app, the app usually indicates that the toothbrush is connected successfully or not. If the toothbrush is broken, you will receive a message that it is having difficulty connecting to the toothbrush. The app will then ask if you want to use a manual toothbrush or go to troubleshooting.

The information on this page applies to the following models: HX6321/03 .

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