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Frequently Asked Questions

The cooling element is not cold enough. What should I do?

Please make sure you cool the ice gel pad sufficiently (at least 2 hours) in a freezer or in a three-star freezing compartment.

The information on this page applies to the following models: HP6502/00 , HP6491/00 , HP6503/00 , HP6495/00 , HP6492/00 , HP6493/00 . more less

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