Troubleshooting My Philips steam generator iron is leaking from its base In the unfortunate event that your Philips steam generator leaks water from its tank or body, there may be a simple solution. Find out how to resolve this. The iron is frequently put back on the base station When your iron is put back on its base station often, steam condensation will occur. Due to this, water droplets may be noticed underneath the base station (Figure 1). To avoid this, rest your iron vertically on its heel during ironing (Figure 2). Note: If your steam generator iron belongs to the PerfectCare range with OptimalTemp, you can simply rest it on the ironing board. The water container may be damaged or cracked We recommend you to contact Philips Consumer Care for a solution. The EASY De-calc knob needs to be tightened If your Philips steam generator iron has an EASY De-calc knob and this is not tightened enough, water may leak from it. Please make sure that the knob is correctly positioned and tightened.