Customer support for
healthcare professionals

Helping you quickly find what you need

Customer support for healthcare professionals

Helping you quickly find what you need

Want to speak to a technical or sales representative via phone, or get a mailing address?

Contact technical support

Submit a sales enquiry

Customer Services Portal – for healthcare professionals only

Have a non-critical service request? Submit it online 24/7 at our self service portal. Requires user account.

Learn more about Customer Service Portal

The Portal is not available in countries without a direct presence from Philips Healthcare.

Are you looking for support for your consumer product purchase?

Visit our consumer support here

Education and training

By professional role
Get more out of your product investment and continuously enhance your clinical knowledge and skills.

By clinical application
Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

Browse the full catalog
Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

Browse full catalog

Technical support for healthcare products

For enquiries about Philips Healthcare products in Singapore please contact:

Tel: 1800-Philips

Fax: +65 6250 6316

Online Form:

Submit a sales enquiry >

Email: customercarecenter@philips.com

Philips Singapore,
622, Lorong 1, Toa Payoh,
Philips APAC Center Level 1,
Singapore 319763

Healthcare sales enquiries

Provider or Healthcare Professional mobile

Please complete an enquiry form to connect with a sales representative

Submit a sales enquiry

Office locations

Singapore

622, Lorong 1, Toa Payoh,
Philips APAC Center Level 1,
Singapore 319763

Tel: 6882 3999

Service request guidance

Most service requests require a basic set of information in order for our representatives to create a new ticket. Having the following information available prior to calling can help expedite your request and hopefully shorten your call time.
Please have handy:

Serial number
Hospital location
Name/Surname of the contact
Name/Surname of the referral people to be contacted, if different from the contact
Short description of the issue

Troubleshooting attempted to solve the issue
Has Philips technician was already informed about the issue? If yes, we need the name of the technician
Any special requirements you might have, for instance, specific day when it is not possible to stop the device to fix the issue, Covid-19 or other access restrictions, etc.

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