Environment and experience design

Designing exceptional care experiences

It is critical to create an optimal experience for patients and staff when you are planning to build a new hospital, renovate a department, or improve the patient environment. By integrating design thinking, data analytics, and technology expertise, with space and functional planning, our team can help create an exceptional healthcare experience.

Our services

Ambient Experience

Improving patient experience and satisfaction via a designed environment of care that makes patients, staff and family feel more comfortable.

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Strategic design consulting

Leveraging healthcare design thinking to create innovative and efficient environments and services for an exceptional experience focused on workflow efficiency.

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Learn how we help drive healthcare transformation

70% reduction in MRI rescans

Herlev Gentofte University Hospital data shows a 70% reduction in the number of interrupted exams for the ingenia 3.0T scanner with Ambient Experience and the in-bore Solution.

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Higher throughput and improved patient experience

Philips assisted the Women’s and Children’s Hospital in Adelaide with the implementation of an all emcompassing Ambient Experience in their MRI suite.

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Patient experience firmly at the center of its ethics

At Farah Medical Campus, Philips delivered Ambient Experience for the radiology, cardiology and the nuclear medicine departments, contributing to a better patient, family and staff experience.

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NPS scores doubled to 84%

Philips strategic healthcare consulting helped transform the quality of care delivery at GenesisCare, Australia.

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Design of a radiology department

University Hospital in Linköping, Sweden engaged Philips to help with a strategic design project for Linkoping’s radiology department. Our consultants used a 360° assessment including a fast and cost-effective planning and redesign process, to address the clinical, and operational needs, technology innovation, and patient and staff experience.

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See how we have helped other hospitals and health systems

Latest insights from our experts

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

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More insights

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Environment and experience design

Designing exceptional care experiences

Our services

Ambient Experience

Strategic design consulting

Learn how we help drive healthcare transformation

70% reduction in MRI rescans

Higher throughput and improved patient experience

Patient experience firmly at the center of its ethics

NPS scores doubled to 84%

Design of a radiology department

Latest insights from our experts

Contact us

Contact information

Contact details

Company details