• Professional healthcare
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    ‌
    • Consumer productsConsumer products
      • Home
      • Support
      • Product registration
      • My Philips
    • Healthcare professionalsHealthcare professionals
      • Home
      • Products
      • Services
      • Specialties
      • Solutions
    • Other business solutionsOther business solutions
      • Lighting
      • Automotive
      • Dictation Solutions
      • More
      • Hearing solutions
      • Display solutions
    • About usAbout us
      • Home
      • News
      • Investor Relations
      • Careers
      • More
      • Innovation
      • Environmental, Social and Governance
    • Contact and supportContact and support
      • Customer support
      • Professional healthcare support
      • Company contacts
    • Stay up-to-dateStay up-to-date
    • Select your country / languageGlobal / English
    • Privacy Notice
    • Terms of use
    • Cookie notice
    © Koninklijke Philips N.V., 2004 - 2025. All rights reserved.

    München Klinik gains latest imaging innovations, increases uptime, lowers cost

    • By Philips
    • Featuring
    • March 03 2025
    • 3 min read

    The München Klinik was tasked with modernizing its outdated technology, equipment and processes while continuing to service more than 135,000 patients. To meet this challenge in a sustainable way, München entered an eight-year Managed Technology partnership with Philips. Two years into the long-term agreement, the hospital has already seen early successes, including cost savings, increased system uptime and improved employee satisfaction.

    At-a-glance:

    Partner
    The public hospital München Klinik in Germany with five locations
    Challenge
    The hospital wanted to modernize the five-location hospital system, enhance the quality and efficiency of treatment processes and improve technology and renew over 200 imaging systems.
    Solution
    An eight-year Managed Technology Services partnership, including state-of-the-art imaging systems and clinical informatics and strategic consultancy services, to help digitize operations and connect care across locations and medical disciplines
    Results
    • €350,000 potential savings identified after one year
    • 98% system availability (uptime)
    • >15% reduction of investment and services cost
    • 60 of 200 imaging systems renewed in the first year
    German hospital München Klinik building

    Challenge: outdated equipment and technology

    The public hospital München Klinik in Germany was serving over 135,000 people with outdated equipment and technology, which caused inefficiencies across care pathways and care sites. At a tipping point, the hospital decided to undergo a major modernization across five locations. As one of the largest projects in the German healthcare system, München Klinik’s challenge was to modernize in a sustainable way and set itself up for future success while meeting today’s urgent demands.

    We want to offer patients consistently outstanding treatment quality and are convinced that long-term, sustainable cooperation is the key.

    Dr. Axel Fischer
    Chairman of the Management Board of the München Klinik
    Nursing team at central patient monitoring station

    Solution: a partnership aims for faster diagnosis, shorter wait times

    An eight-year Managed Technology Services partnership between München Klinik and Philips focused on enhancing the quality and efficiency of treatment processes and associated medical technology with an emphasis on imaging technology. The partnership was structured to enhance treatment quality, enable faster diagnosis, yield fewer follow-up examinations and reduce wait times.

    'We want to offer patients consistently outstanding treatment quality and are convinced that long-term, sustainable cooperation is the key.'' says Dr. Axel Fischer, Chairman of the Management Board of the München Klinik.

    Specific partnership deliverabled included:

    • Continuous modernization of the hospital technology park with state-of-the-art medical technology and clinical informatics
    • Strategic consultancy services to support the hospital in dignitizing operations and seamlessly connecting care across locations and medical disciplines
    • Analysis of department design and care pathways aimed at improving planning, technology utilization, clinical processes, treatment outcomes and patient and staff expericences

    München Klinik and Philips worked together to complete a precise analysis of the current situation at all locations and developed a needs-based exchange concept. A multi-faceted standardization project was initiated to fulfill the initial needs that were identified, including standardizing the equipment and implementing a single operating philosophy around cross-departmental use of systems, probes and accessories. About 60 new devices were installed across a wide variety of departments in the first year of the partnership, and ultrasonic systems were replaced with more powerful devices designed to improve both the diagnostics for patients and the working conditions for employees.

    I am very pleased that we are now in direct contact with the manufacturer and find solutions together to shorten the imaging examination for the patients and simplify the work steps.

    Dr. Axel Fischer
    Chairman of the Management Board of the München Klinik

    Results to date*

    Now, workflow innovations, intuitive usability and ergonomic design support the staff’s daily routines. The staff has more time for patients and provides feedback to Philips directly, which allows them to further adapt the next generation of devices to their specific needs.

    “We radiologists are always looking for the most effective way to reach our goal, i.e. to make a reliable diagnosis and thus the best therapy decision,” says Dr. Fischer. “I am very pleased that we are now in direct contact with the manufacturer and find solutions together to shorten the imaging examination for the patients and simplify the work steps.”

    The Managed Technology partnership between München Klinik and Philips, while only two years into the planned agreement, has already achieved results, including cost savings and increased system uptime.

    • €350,000 potential savings identified after one year
    • 98% system availability (uptime)
    • >15% reduction of investment and services cost

    In addition, the partnership helped the hospital increase its attractiveness to patients, doctors and nurses and, most importantly, enhance the quality of care for patients.

    Modernization through 8-year partnership

    Download (PDF | 2.77 MB)
    Copy this URLto share this story with your professional network

    Managed Services

    A comprehensive, vendor neutral solution designed to guide and support you in achieving optimized business outcomes

    Managed Services
    Sign up for news and updates
    Woman using a tablet
    Disclaimer
    Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.