NutriU Privacy Notice
This Privacy Notice was last updated on December 12th, 2018.
NutriU (“App”) provides you with personalized nutrition services, creates a community to share cooking related content and allows you to follow other community members with similar interests around the world (“Services”). The App uses personal data collected or processed through the App, including personal data processed by any Philips kitchen appliance which you decide to pair with the App (for example, a Philips blender) (“Device”).
The purpose of this Privacy Notice is to help you understand our privacy practices when you use our Services, including what data we collect, why we collect it, and what we do with it, as well as your individual rights. This Privacy Notice applies to personal data collected or processed by the App, which is controlled by or under control of Philips Consumer Lifestyle B.V. or any of its affiliates or subsidiaries (”Philips”, “our”, “we” or “us”).
Please also read our Cookie Notice and Terms of Use, which describe the terms under which you use our Services.
What Personal Data are collected and for which Purposes
We receive or collect personal data, as described in detail below, when we provide our Services, including when you access, download and install the App.
Sensitive Personal Data
We may collect phenotypic data, such as your weight and height, and your physical activity level to provide you with personalized nutrition services, including advice and tips. Before collecting any sensitive data, we will inform you and ask your explicit consent in accordance with article 9.2.a. of Regulation (EU) 2016/679.
Other than provided above, we ask you not to send or disclose any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religious, philosophical or other beliefs, health, sex life or sexual orientation, biometrics or genetic characteristics, criminal background or trade union membership) to us, on or through the App, or by any other means.
Account Data
We collect your personal data when you create an account. You may login to the App using a MyPhilips account or by using your social media profile. The personal data we collect may include your first name, username, profile picture, email address, gender, birthday/age, country, language and password.
If you choose to log in via social media, the personal data we collect may include your basic public profile (e.g., full/short name, profile photo, identifier, gender, profile URL, birthday, homepage, and location) and your email. In this case, your social media provider may collect information on the fact that you are using the App and logging in using your social media account. Please read your social media provider’s Privacy Notice (e.g., Facebook, Google+) to learn about their privacy practices, including, what type of personal data they collect, and how they use, process and protect them.
- The personal data collected is used to create and manage your account. You can use your account to securely login to the App. If you create a MyPhilips account to login to the App, we will send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries, to send you strictly service-related announcements, or direct marketing communications in case you have opted-in. You may also use your MyPhilips account to order a Philips product or service, participate in a promotion or game, participate in a social media activity related to a Philips promotion (for example clicking "like" or "share"), and participate in product testing or surveys.
Because we use your Account Data to provide the Services, we consider this processing to be necessary for the performance of a contract to which you are party and lawful under Article 6.1. (b) of Regulation (EU) 2016/679.
Device Data
When you choose to pair the App with your Device, we collect device-specific information whenever you access, or use the Device, including the unique user device number and session and usage data, which is information about your use of the Device. The Device also records recipes and ingredients and streams them to the App. The data collected is used to provide you with personalized nutrition services, including advice and tips.
Because your Device(s) Data are only processed when you choose to pair your Device(s) with the App for purposes of the Services, we consider this processing to be necessary for the performance of a contract to which you are party and lawful under Article 6.1.(b) of Regulation (EU) 2016/679.
Other Provided Data
This data includes a profile consisting of your name/nickname, a short description of yourself, your home country, your generated and favorited content and other profiles you follow. Furthermore, this data contains your private settings including your preferred cuisines, unit system and the Devices you own.
- The data collected is used to make yourself part of a community that shares cooking related content and allows to follow other community members with similar interests. The private settings in combination with your activity in the social community is used to provide you with a personalized experience of the App by presenting content that is most relevant for you. We do this by analyzing the data collected and using specific recommendation and filtering algorithms.
- In some countries, the Services include the ‘Community’ feature, which allows you to see recipes from other members in your country, and share your own recipes. As part of the ‘Community’ feature (i) you will easily see the foods you prefer, and your Device (s) model (e.g., Air fryer model); and (ii) other users may see your username, country, photo, your connections in the App, and the recipes you store in the App. The App will notify you once the ‘Community’ feature is activated in your country.
Because we use your Other Provided Data to provide the Services, we consider this processing to be necessary for the performance of a contract to which you are party and lawful under Article 6.1.(b) of Regulation (EU) 2016/679.
Cookies
We use cookies, tags or similar technologies (“Cookies”) to operate, provide, improve, understand, and customize our Services. Cookies allow us to recognize your mobile device and collect your personal data including your unique user device number, the IP address of your mobile device, the type of mobile internet browser or operating system you use, session and usage data, or service-related performance information, which is information about your use of the App.
Customer support
When you require customer support, you may provide us with information related to your use of our Services, including your interaction with Philips, and how to contact you so we can provide the required support. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We also use your information to respond to you when you contact us.
We consider the processing of your Customer Support data to be necessary for the performance of a contract to which you are party and lawful under Article 6.1.(b) of Regulation (EU) 2016/679.
Combined Data
We may combine your personal data, including Account Data, Other Provided Data, Device Data, Cookies, with data collected during your interactions and usage of the Philips digital channels such as social media, websites, emails, apps and connected products, including your IP addresses, Cookies, mobile device information, communications you click on or tap, location details, and websites you visit.
The Combined Data is analyzed and used to provide you with personalized Services, including personalized nutrition services. You can make yourself part of a community that shares cooking related content and allows to follow other community members with similar interests. It also helps us improve the content, functionality and usability of the App, the Device(s) and Services as well as to develop new products and services. In this case, we consider the processing of your Combined Data to be based on a legitimate interest of Philips and lawful under Article 6.1. (f) of Regulation (EU) 2016/679.
If you opt-in to receive promotional communications about Philips products, services, events and promotions that may be relevant to you based on your preferences and online behavior, we may send you marketing and promotional communications via email, phone and other digital channels, such as mobile apps and social media. To be able to tailor the communications to your preferences and behavior and provide you with a more relevant and personalized experience, we may analyze your Combined Data. Before sending any promotional communications to you, we will ask your consent.
Permissions
When the App needs permission to access your mobile device’ sensors (e.g. camera, Wi-Fi, geo-location, or Bluetooth) or other data (e.g. photos, agenda, or contacts) for purposes of the Services, we will ask your consent.
- We use such data only when it is needed to provide you the Services and only after you provided your consent. This might be the case when you pair your Device(s) with the App via Bluetooth.
- Sometimes the permission is a technical precondition of the operating systems of your mobile device. In such case, the App may ask your permission to access such sensors or data, however we will not collect such data, unless when it is required to provide you the Services and only after you provided consent.
With whom are Personal Data shared?
Philips may disclose your personal data to third party service providers, business partners, or other third parties in accordance with this Privacy Notice and/or applicable law.
Data about your interactions and usage of the Philips digital channels such as social media, websites, emails, apps and connected product. This data may include: IP address, cookies, device information, communications you click on or tap, location details, websites you visit.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
IT Providers
These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.
Cloud Providers
These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Payment
These providers handle financial data in relation to online purchases, your program fee.
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
NutriU service service Providers
These providers deliver specific services for NutriU service such ascalculating heart-age, providing coaching (only for apps that use coaching).
Service providers
We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services.
We may share your personal data with the following service providers:
IT and cloud providers
These service providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or provide the Services.
Philips requires its service providers to provide an adequate level of protection to your personal data similar to the level that we provide. We require our service providers to process your personal data only in accordance with our instructions and only for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service, and to protect the security of your personal data.
Other third parties
Philips may also work with third parties who process your personal data for their own purposes. If Philips shares personal data with third parties that use your personal data for their own purposes, Philips will ensure to inform you and/or obtain your consent in accordance with applicable laws before sharing your personal data. In this case, please read their privacy notices carefully as they inform about their privacy practices, including, what type of personal data they collect, how they use, process and protect them.
Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company. All of our rights and obligations under our Privacy Notice are freely assignable by Philips to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your personal data to any of our affiliates, successor entities, or new owner.
Cross-border transfer
Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you acknowledge the transfer (if any) of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.
If you are located in the EEA, your personal data may be transferred to our affiliates or service providers in non-EEA countries that are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission, such as the United States, we have put in place adequate measures, such as our Binding Corporate Rules for Customer, Supplier and Business Partner Data and/or standard contractual clauses adopted by the European Commission to protect your personal data. You may obtain a copy of these measures by following the link above or by contacting privacy@philips.com.
How long do we keep your data?
We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which the data is collected. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Your choices and rights
If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at privacy@philips.com. We will respond to your request consistent with applicable law.
In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Where we rely on consent to collect and/or process your personal data, you may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.
Please note that if you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, our Services anymore.
We protect your personal data
We take seriously our duty to protect the data you entrust to Philips against accidental or unauthorized alteration, loss, misuse, disclosure or access. Philips uses a variety of security technologies, technical and organizational measures to help protect your data. For this purpose we implement, among others, access controls, use firewalls and secure protocols.
Special information for parents
While the Services are not directed to children, as defined under applicable law, it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests.
If a parent or guardian becomes aware that his or her child has provided us with his or her personal data without their consent, please contact us at privacy@philips.com. If we become aware that a child has provided us with personal data, we will delete his/her data from our files.
Local specific information: Your California Privacy Rights (US Only)
California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please visit our privacy website: http://www.philips.com/a-w/privacy/questions-and-feedback.html
Changes to this Privacy Notice
Our Services may change from time to time without prior notice to you. For this reason, we reserve the right to amend or update this Privacy Notice from time to time. When we update this Privacy Notice, we will also update the date at the top of this Privacy Notice.
We encourage you to review regularly the latest version of this Privacy Notice.
The new Privacy Notice will become effective immediately upon publication. If you do not agree to the revised notice, you should alter your preferences, or consider stop using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Notice as amended.
Contact Us
If you have any question about this Privacy Notice or about the way in which Philips uses your personal data, please contact our Data Protection Officer at privacy@philips.com. Alternatively, you have the right to lodge a complaint with a supervisory authority competent for your country or region.
Philips Consumer Lifestyle B.V.
High Tech Campus 5, 5656 AE,
Eindhoven, The Netherlands
