Bridging the gaps to deliver smart healthcare in APAC

Healthcare is not working as it should. Health systems all over the world, including in Southeast Asia, continue to struggle with delivering high quality patient care in an equitable and accessible manner. Staff shortages are taking a heavy toll on healthcare professionals and patients. The lack of doctors and nurses, coupled with the growing demand for care, is causing many healthcare providers to experience burnout. Adding to this untenable situation is the rising costs that all health systems are facing, stretching financial budgets to the limit and increasing pressure on healthcare leaders to do more with less.

At the HMA 2024 conference in Bali, Indonesia, Philips shared key findings from its 2024 Future Health Index, which underscored the significant gaps that stand in the way of delivering better care for all. The 2024 Future Health Index is the largest global survey of its kind, analyzing the priorities and perspectives of over 3,000 healthcare leaders across 14 countries including Singapore and Indonesia.

At the conference, Fabia shared case studies of how Philips has helped healthcare organizations around the world unlock the potential of data and digital technology to close the critical gaps in today’s healthcare systems. From boosting productivity at Italy’s Campus Bio-Medico University Hospital via a unified radiology workspace to enabling Emory Healthcare in the United States achieve better clinical and financial outcomes, Philips has worked with many healthcare leaders to implement new care delivery models built around automation and virtual care.

At the conference, Philips also participated in a panel discussion – Leading Through Change – with policy makers and healthcare leaders, including Mr. Bambang Wijarnako, Acting Head of Indonesia’s Bureau for Investment, Cooperation & Communication and Secretariat General of Indonesia’s National Special Economic Zone Council, Dr Dewi Fitriana, CEO of Bali International Hospital and Mr Joseph Leggio, CEO of International Services, Northwell Health, USA, with the session moderated by Josephine Hong, Head of Marketing, Philips APAC.

At the same session, Joe Leggio, Executive Director of International Services at Northwell Health, shared his organization’s experience with driving better access to care through technology. Northwell Health is New York's largest healthcare provider and had adopted Philips’ patient monitoring platform, which has enabled them to develop innovative staffing models to provide better patient and staff experience and improved outcomes, not just in the U.S. but beyond.

In a separate discussion that focused on achieving sustainable healthcare, Olesya Struk, Philips’ Senior Director for Sustainability and Access to Care, discussed the need to move beyond viewing sustainability as a standalone initiative. Instead, sustainability should be considered an integral component of a long-term care strategy and as a lever for improving business performance. She discussed putting in place a programmatic, phased approach to sustainability and driving implementation in a simple, measurable, and iterative way. It is critical to find the right partner to drive change at scale, with transparency and science-based methods.