Simplified access to ECG optimizes workflow and patient care
Electrocardiogram (ECG) is one of the world’s most widely prescribed cardiac diagnostic test, and key to the detection and management of CVD conditions. The ability for healthcare providers in different institutions across the cluster to have fast and easy access to patients’ ECG information empowers the drive towards better continuity of care for patients. Through the new solution, ECG data can be more easily processed, distributed, and integrated throughout the entire continuum of care across SingHealth’s institutions. Clinicians across SingHealth are able to review and analyze patients’ previous and current ECGs real time from multiple connected locations. Having patient study data available in one place with a single point of entry also simplified workflow and enhanced patient care. Through the aggregation of all of these data across the health continuum, clinicians are able to make more informed treatment decisions and better collaborate with peers in patient management. The automation in the flow of ECG data across SingHealth also creates a seamlessly integrated experience and brings ease in clinical and operation workflow management.
“If a patient comes into the emergency department with chest pains or palpitations, we can quickly compare his previous ECG and the new ECG for any changes. This has really helped improve care delivery for the patient. The journey to electronic medical records has also allowed us to pull data that will tell us information such as how many ECGs have been performed in a particular location or even the number of abnormal readings there are in a certain number of ECGs,” said Associate Professor Lim Soo Teik, Senior Consultant, Department of Cardiology at the National Heart Centre Singapore (NHCS), a SingHealth institution.
Increased efficiency and staff experience
Assistant Professor Daniel Chong, Senior Consultant, Department of Cardiology at NHCS, and Head, NHCS Cardiology at Sengkang General Hospital, shared the issues clinicians had prior to the adoption of the new ECG solution. “In the past, oftentimes, clinicians will have difficulty looking for previous ECGs because they would need to manually hunt for that piece of ECG printout among archived files. Sometimes, some of the ECG printouts from old records may be faded, which makes it difficult for the clinician to be certain what the patient's previous ECG waveform looked like.”
With the new solution, SingHealth’s clinicians can now easily retrieve and access ECGs from other point-of-care applications for review, comparison, and printing. This has led to a reduction in human errors and improved staff experience.