Empower chronic patients with better self-care approaches

The eCAC ambulatory telehealth program gives care teams the capability to monitor and coach high-risk chronic patients, helping them improve their ability to manage their own condition. Guidelines-based care plans are tailored for the unique needs of each patient, delivering a personalized experience for patients while enabling care teams to scale their efforts.
ecac video
Philips telehealth programs with remote patient monitoring allow patients to track their vital signs from their homes and enables clinicians to make timelier care decisions.

Program features and services


The eCAC program combines clinical software and in-home technology that improve outcomes by fostering behavioral change. Customized care plans allow clinicians to set thresholds on incoming vital signs and survey replies, and send educational content to help empower patients to self-care.

Real-world results

Compared to traditional care, telemonitoring:


  • reduces hospital admissions and readmissions,²
  • reduces length of hospital stay,²
  • reduces emergency department visits,²
  • reduces mortality,²
  • lowers cost,²
  • prevents and/or limits illness severity and episodes, resulting in improved health outcomes², and
  • increases quality-of-life and patient satisfaction through daily monitoring².
Telehealth is critically important to serve this large rural geographic area and provide access to home care and hospice. We know having the telehealth nurse work daily with high-risk patients enables us to reduce the frequency of trips to the home.” 

-Lisa Harvey-McPherson, RN, Vice President of

Continuum of Care, Eastern Maine Health System

Related offerings

  • 1.Debra Lieberman, Ph.D., Consultant, Evidence-Based Strategies for Improving Home Telehealth Educational Videos Users’ Health Behaviors,(2015)
  • 2.Bashshur RL, et al. The Empirical Foundations of Telemedicine Interventions for Chronic Disease Management. Telemed and e-Health. 2014 Sept; 20(9):769-800.

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