Data silos, staffing and other barriers hindering full data utilization, with partnerships high up on agenda
However, significant areas of improvement remain in realizing the ambition of using data, AI and predictive analytics as key enablers of future healthcare systems. In clinical settings specifically, 41% of APAC leaders are sharing data with third-party organizations, 40% are using data for predictive analytics, 30% are collecting and storing data, and 28% are using data to automate tasks.
Nearly three quarters (73%) of APAC’s healthcare leaders cite data silos as hindering their ability to use data effectively, far above the global average of 51%. Other hurdles such as technical infrastructure limitations (23%), data privacy and security concerns (21%), data policy and regulations (21%), resistance among staff to using upgraded or more advanced technologies (20%), lack of clarity on legal liability (20%), and difficulties managing high volumes of data (20%) also rank highly.
Partnering with other ecosystem players could be one way to address some of these challenges. For example, APAC healthcare leaders believe that joining forces with health technology companies could provide their healthcare facilities with counsel on contingency planning (30%), guidance and/or services for data analysis and interpretation to ensure continuous improvement (28%), and to provide resources and/or services for continuous maintenance (27%).
Workforce resistance, skills and knowledge gaps also rank highly as another barrier to data utilization in APAC (35%). Nearly three quarters (74%) of the region’s healthcare leaders say their staff are overwhelmed by the volume of data available today, significantly higher than the global average of 55%, whilst one in five (21%) feel that staff training and education would be one of the best ways to help their facility to do more with data.
While appreciation of the value of data and its benefit to clinical decision support may be high across APAC, the level of current knowledge and awareness of how to use data to inform decision-making is still lacking and widely disparate. On average, more than half of APAC’s leaders (55%) say they do not know how to use data to inform decision making, far above the global average of 35%. In Indonesia, for example, only 7% of leaders say they have all the expertise needed to fully utilize data, while this number is higher in Singapore (50%) and Australia (20%). This suggests that the region can stand to benefit from more international knowledge-sharing in this respect.
In line with global trends, Philips’ report reveals a renewed focus on staff welfare as the region emerges from the pandemic. As staff shortages and burnout continue to plague the industry, almost one-third (30%) of healthcare leaders are placing employee satisfaction and retention at the top of their priority list, on par with the global average. This trend looks set to continue into the foreseeable future, with an average of 28% of the region’s leaders convinced that staff satisfaction and retention will remain a top priority 3 years from now. This is in stark contrast to 2021’s survey results, where most leaders predicted that staff satisfaction and retention would no longer need to be prioritized in the years to come.