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    Philips Support

    Can I remove the white line from my Philips photoframe?

    Published on 2017-03-01

    The white line is not a technical failure; it is part of the demo mode.
    No software upgrade is needed.

    Please follow these steps to turn OFF the Demo Mode:

    1. Go to the Settings / Setup menu
    2. Go to the Demo menu
    3. Select OFF and press OK to confirm
      Demo mode is now OFF, and there is no white line!
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