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2-year warranty
7-day returns
Free delivery on orders over $200
At Philips, the health and safety of our customers and employees is our top priority. During this difficult time, surrounding the outbreak of the coronavirus we are taking all the necessary precautions to ensure this. Our service network continues to be available to process product repairs with extra safety measures and hygiene precautions being taken. It may take slightly longer than expected to return your product to you, but we will do our best to keep you updated. If you are planning on visiting the consumer care service center and you have returned to Singapore in the past 14 days we unfortunately are unable to service your product at this time. We therefore kindly ask your understanding and to delay your visit.
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When visiting Philips Consumer Care, please make sure to bring along the below:
Location
The service center is located in Toa Payoh, central of Singapore in Philips APAC Center Level 1.
Address: 622 Lorong 1 Toa Payoh Philips APAC Centre Level 1 Singapore 319763
Opening hours
Home pick-up & delivery
We offer home pick-up & delivery of your products
Product & Spare Parts Collection
Upon receiving the SMS notification please collect your order within 7 days.
Contact us
Contact our customer service team and get personal help for all your service & product related questions.
Warranty
Learn more about what is covered under your warranty, warranty policy period and terms of your product.
Our service center continues to be available to process product repairs with extra safety measures and hygiene precautions being taken. It may take slightly longer than expected to return your product to you, but we will do our best to keep you updated.
622 Lorong 1 Toa Payoh, Philips APAC Center, Singapore 319763
By MRT
By Bus
Services: 231, 141,59
Parking
We have 9 visitor lots in the compound (Subject to availability).Should the lots be fully occupied, please kindly park at the public carpark outside Philips APAC Centre.Car Park fees is applicable at the Public Car Park ( Car Park Code: Toa Payoh West T0130 )
If you need your order to be picked up or delivered please contact us.
Charges as below:
For Saeco & Espresso machines, please contact us for an onsite appointment.
Mondays to Fridays: 9 am to 6 pm
Saturdays: 9 am to 1 pm
Sundays & Public Holidays: Closed
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