Philips Support
Cannot find Philips SoundBar when scanning for devices
Please make sure the following:
- You have set up the network as shown in the ‘Set up your network’ section’ in the user manual
- All the devices are connected to the network
- The WiFi signal received by your device is strong
- The downloaded apps is DLNA-compatible
The information on this page applies to the following models: CSS5123/12 .