Make sure your connection is set to 'wireless'.
Go to 'home', 'setup', 'network settings', and select 'network type'.
This must be set to 'wireless' in case you use the wireless module PTA01, or an internal wireless function (type numbers xxPFL9705).
It must be set to 'wired' if you connect via a cable to the Ethernet network connector on the back of the TV.
