You can solve the problem by the following the instructions below:

Make sure you have a fully charged battery in the original remote before repairing/copying a button.

If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.

The information on this page applies to the following models: SRT8215/10 , SRU6006/10 , SRU6008/10 .