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    Philips Support

    Why is there no sound from my headphones of my Philips TV?

    Published on 2016-12-29

    There is a headphones volume setting in the TV menu, which is used to adjust the headphones volume independent of the volume control for the TV loudspeaker.

    If the headphones volume is set to minimum, you will not be able to hear sound from the headphones.

    To adjust the headphones volume, do the following:

    1. Press the [Options] button on the remote control to access the Options menu.

    2. To select an option on the top menu, press the [Back] button.

    3. Use the cursor buttons [Up][Down][Left][Right] to select [Picture and sound] in the top menu and press the [OK] button.

    4. Press the cursor [Right] to select [Headphones volume] and press the [OK] button.

    5. Press the cursor [Up] to adjust the headphones volume to suit your preferences and press the [OK] button to confirm.

    6. Press the [Options] button to exit the menu.

    When you have set the headphones volume to an audible level and there is still no sound from the headphones, try the headphones on another device.

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