What should I do if I see the message on Philips TV screen: [Video not supported] or [Audio not supported] when I watch a video from my USB flash drive?

Ensure that the multimedia file format is supported by your TV. The message will appear when the multimedia file is not supported. For detailed information, please refer to the user manual of your TV for the supported multimedia file formats.

The information on this page applies to the following models: 40PFL5606H/58 .

Frequently Asked Questions

Why is my Philips TV constantly switching the picture format when I watch TV in [Auto fill] format?
What should I do if I see the message on Philips TV screen: [Video not supported] or [Audio not supported] when I watch a video from my USB flash drive?
Why is my channel grid or list of my Philips TV empty?
What issues in Philips TV are solved with a software upgrade?
Can I switch off the Philips TV display and only listen to the sound?

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