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    Philips Support

    How to use Biometric authentication on my Philips Home Safety app

    Published on 02 December 2024
    Find out how to secure your Philips Home Safety app using your face, fingerprint or PIN Code, in the article below.

    Setting up Biometrical authentication

    To set up Biometrical authentication follow the steps below:  

    1. Tap the Philips Home Safety app 
    1. Go to ‘’Profile’’  
    1. Tap ‘’Account’’  
    1. Switch on ‘’Biometric Recognition’’  

     
    Now you can unlock and access the app using your face, fingerprint or PIN code.  
       
    Note: Biometric Authentication requires the device to support this feature. Check your device's specifications or settings to confirm if it supports Biometric Authentication. 
     
    Both PIN code and biometric recognition are defined on the phone level settings. 

     

    The information on this page applies to the following models: HSP3500/01 , HSP5300/01 , HSP5800/01 .

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