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    Philips Support

    My Philips Sonicare AirFloss is leaking

    Published on 2019-10-18

    If you see any leakage from your Philips Sonicare AirFloss, check out our tips below on how to solve this issue.

    If the leakage is coming from the nozzle area, try to remove and re-insert to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle, but this is normal.

    If the leakage is coming from the reservoir, there are two solutions you can try.

    Reservoir door/cover

    After re-filling water/mouthwash into the reservoir, close reservoir door by pushing in the center of the door. This will ensure that the reservoir door/cover is closed. You should hear a clicking sound.

    Too much water/mouthwash

    Ensure that you do not put too much water/mouthwash inside the reservoir.

    If you overfill the reservoir, and then close the door, the excess water will come out/be released. If this happens, simply wipe the area and handle off with a dry cloth.

    If these solutions did not solve the issue, please contact us for further assistance.

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