My Philips SmartPro Easy Robot does not clean properly

Soak the brush or brushes of your Philips SmartPro Easy Robot in warm water for a while. If this does not restore the bristles to their proper shape, replace the side brushes. New side brushes are available in a replacement pack with a new filter: FC8007.

Clean the filter in the dust container of your Philips SmartPro Easy Robot with a cloth and the supplied brush. If brushing does not help to clean the filter, replace the filter with a new one. We advise you to replace the filter at least once a year. New filters are available in a replacement pack with a pair of side brushes: FC8007.

If the dust container of your Philips SmartPro Easy Robot is clogged, clean the suction opening.

If the front wheel of your Philips SmartPro Easy Robot is jammed, clean the front wheel, remove hair, dirt, and fluff.

When your Philips SmartPro Easy Robot is cleaning a floor that reflects sunlight quite strongly, this triggers the drop-off sensors and causes the appliance to move in an unusual pattern. Close the curtains to block sunlight from entering the room. You can also start cleaning when the sunlight is less bright.

If your Philips SmartPro Easy Robot cleaning a very dark or shiny surface, this triggers the drop-off sensors. This causes the appliance to move in an unusual pattern, away from that area. Press the start/stop button to switch off your Philips SmartPro Easy Robot and then move the appliance to a lighter colored piece of the floor.

Did these steps do not solve the issue, please contact us for further assistance.