My Philips Epilator does not remove hair properly

The optimal hair length for epilating is 3 - 4 mm. If your hair is longer than that, use the trimming attachment of your epilator to shorten the length of your hair. If your epilator does not come with a trimming comb, shave your hair and then wait for 7 days for the hair to grow long enough to be epilated.

While epilating, stretch the skin and move the epilating head slowly over the skin, allowing the discs to catch the hair. For best results, move the appliance against the direction of hair growth while ensuring the head is in complete contact with the skin.

For your epilator to remove your hair properly, its important to hold it at the right angle. 
 
For our corded epilators, it is best to hold the epilator upright at a 90° angle to your skin. For those that are used cordless, it is better to hold the epilator a bit tilted at a 75° angle. For more detailed usage instructions, please check the user manual of your epilator model. 
 
Move the epilating head slowly over the skin while epilating, to allow the discs to catch the hair. For the best result, move the appliance against the direction of hair growth, making sure the head is in full contact with the skin. 

Before using your epilator, always inspect its head to make sure it looks clean. If you see some hair or debris stuck in the epilating discs of the epilator remove them and wash the head before use. Also make sure your skin is clean and dry before epilating.