What should I do when my Philips TV turns on and off by itself and/or does not respond to the remote control?

Ensure that you have the following:

• A USB flash drive with at least 100 MB of free space

  Note: Do not use a USB hard drive for this software update.

• A file compression application (the latest version of WinZip® is recommended)

Note: This procedure assumes that you use a Microsoft® Windows® PC with the latest version of WinZip installed.

1. Insert the empty USB flash drive into a USB connector on your PC.

2. On your PC, create a folder named ‘upgrades’ in the root directory of the USB flash drive.

3. On the FAQ page, click the ‘StandbySW＿Q554E＿99.0.0.0.zip’ attachment.

4. Using the archive utility, extract the UPG file from the ‘.zip’ file to the ‘upgrades’* folder on the USB flash drive.

5. Safely remove the USB flash drive from the PC before you disconnect the USB flash drive from the PC.

1. Remove all USB devices (such as Wi-Fi adapter) from the TV, then switch on the TV.

2. Connect the USB flash drive to a USB connector on the TV.

3. Press the [Home] button, then select [Setup] > [Software settings] > [Local updates].

4. Select [StandbyFactory＿Q554E＿99.0.0.0.upg], then press [OK].

5. A prompt appears, select [Continue], then press [OK].

6. The software upgrade Starts automatically.

7. The upgrade is complete when a notification message appears on screen.

8. Remove the USB flash drive from the TV.

9. You need to disconnect the power cable from the power outlet. Wait one minute then reconnect it. After that you can start your TV in the usual way.