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    Philips Support

    Where to find the model and serial number of my Philips OneUp electric mop?

    Published on 21 October 2025

    In this article you will learn where to find the model and serial number of your Philips OneUp electric mop.

    Philips OneUp 5000 Series: Model & Serial Number Location

    Where to Find
    Underneath the dirty water tank (see image A).

    Model Number
    Located in the upper left corner, starting with two letters followed by four digits (e.g., XV5113/xx).

    Serial Number
    Found in the bottom right corner, consisting of four digits:

    • First two digits: Year
    • Last two digits: Week (e.g., 2450 = 50th week of 2024).

    Philips OneUp 3000 Series: Model & Serial Number Location

    Where to Find
    Underneath the water tanks (see image B).

    Model Number
    Located in the upper left corner, starting with two letters followed by four digits (e.g., XV3101/xx).

    Serial Number
    Found in the bottom right corner, consisting of four digits:

    • First two digits: Year
    • Last two digits: Week (e.g., 2450 = 50th week of 2024).

    The information on this page applies to the following models: XV3101/01 , XV5113/01 .

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