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Frequently Asked Questions
Do you have a question about the usage of your product? Find the most frequently asked questions here.
- What is Wi-Fi MediaConnect (WFMC) in Philips TV?
- Where can I find the latest version of Wi-Fi MediaConnect?
- When I switch user in Windows while Wi-Fi MediaConnect is projecting, why isn’t my Philips TV screen resolution restored?
- Why do I see the message "Detected a disc with content protection" when Wi-Fi MediaConnect starts projecting in Philips TV?
- When I start projecting, why do I see a message in Philips TV to remove a DVD or Blu-ray disc from my PC?
- When Wi-Fi MediaConnect starts projecting, why do I see a message in my Philips TV screen asking me to close my media players?
- Why is there delay between what I see on the PC and Philips TV?
- Why does my laptop stop projecting when I close the lid?
- What can I do with Wi-Fi MediaConnect on a PC which is below the minimum requirements?
- Why is the video projection not smooth on my Wi-Fi G network?
- Can I connect my PC directly to my Philips TV to use Wi-Fi MediaConnect?
- Will I be able to use Wi-Fi MediaConnect to connect my Netbook with my Philips TV?
- Can Wi-Fi Media Connect stream multi-channel audio, such as 5.1 channel?
- Why can I not project a DVD or Blu-ray disc that is playing on my PC?
- Why can my Wi-Fi MediaConnect not start projecting straight after my Philips TV starts up from standby?
- Why I cannot hear the multimedia files that I am projecting with MediaConnect when I switch user in Windows?
- Where can I find the code requested on the download page of the Wi-Fi MediaConnect website?
- Can Wi-Fi MediaConnect project to several Philips TVs at the same time?
- When I am projecting, why do I see a message saying that my PC screen resolution is too high?
- I lost the download code needed to install Wi-Fi MediaConnect from the website. Can I get a replacement code?
- When I project a Blu-ray disc from my PC to my Philips TV, why does my TV broadcast the sound but display a black window?
- Why does the picture in my Philips TV judder from my Wi-Fi MediaConnect projections?
- How can I improve the picture quality of Wi-Fi MediaConnect projections in Philips TV?
- What is the best PC configuration for Wi-Fi MediaConnect?
- How to get the best performance from my Wi-Fi MediaConnect projections on my Philips TV?
Troubleshooting
Is your product not working as it should? Find the solution here.
- Settings (6)
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- What should I do when I try to project with Wi-Fi MediaConnect and a message says that there is no compatible (Philips) TV on my network?
- I inserted the Wi-Fi MediaConnect CD into my PC, but nothing happened. How can I install the software?
- I receive the following message: "The Philips TV you are projecting to has stopped the projection"
- I’ve connected my PC and Philips TV to my home wireless network (IEEE 802.11g). When I start projection, I get another error message saying "File cannot be read or found."
- What should I do if I see the message on Philips TV screen "Network bandwidth is too low" when projecting on a wireless network?
- I do not understand how I should connect my Philips TV to my home network
- Internet and Smart TV (4)
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- The screen freezes or the sound of the Philips TV is intermittent while using Wi-Fi Media Connect
- When using Wi-Fi MediaConnect I can see irregular motion or juddering of the picture in my Philips TV
- I cannot see the Wi-Fi MediaConnect tray icon on my Philips TV
- Wi-Fi MediaConnect has stopped projecting and I get a message network connection was interrupted in my Philips TV
- Other faults (1)
- Error notifications (1)
Manuals & Documentation
- User manual PDF file, 105.9 kB
8 November, 2010 - User manual PDF file, 278.0 kB
8 November, 2010 - User manual PDF file, 277.6 kB
8 November, 2010 - User manual PDF file, 732.6 kB
23 August, 2011 - Quick start guide PDF file, 483.7 kB
9 June, 2010 - Quick start guide PDF file, 1.3 MB
29 April, 2010 - Quick start guide PDF file, 1.3 MB
29 April, 2010 - Leaflet Version: 13.5.4
PDF file, 324.0 kB
11 January, 2013 - Quick start guide PDF file, 1.3 MB
29 April, 2010 - Quick start guide PDF file, 1.3 MB
29 April, 2010 - Quick start guide PDF file, 1.3 MB
29 April, 2010
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