Make sure that there are no obstacles or height differences 80 cm in front, 30 cm to the right and 100 cm to the left of the docking station.
If this is not possible, please try to find another place for the docking station.
Philips Support
My Philips SmartPro Robot can’t find the docking station
Published on 2021-07-04
If your SmartPro Robot Vacuum is unable to find the docking station, there can be several reasons. Please find out how we can help you.
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Your robot might need up to 20 minutes to find his way to his docking station. This can happen in an unusual pattern (this is normal behaviour).
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Your robot will only return to his docking station when he started from it. If you want the robot to return to the docking station after a cleaning run, please start it from the station.
Did these steps not solve the issue? Please contact us for further assistance.
Contact Philips
