What do the lights on my Philips OneUp electric mop mean?

Wetness setting indicators
Use the wetness setting button to choose between two settings (see image below):

• Wetness setting 1: One indicator lights up for your normal daily cleaning. Your OneUp will always start at this setting when turning on the appliance.
• Wetness setting 2: Two indicators light up for a wetter cleaning to remove stains on the floor.

Left Battery Indicator Flashing Amber (Slow - 1 sec on/off)

• Cause: Battery is low.
• Solution: Charge the appliance.

Left Battery Indicator Flashing Amber (Fast - 0.5 sec on/off)

• Cause: Battery is empty.
• Solution: Charge the appliance immediately.

All Three Indicators Flashing White

• Cause: Appliance malfunction.
• Solutions:
• Turn the appliance off and on again.
• Plug it into the charger for 1 minute to reset.

If unresolved, Please contact us for further assistance or visit a service center.

Left Battery Indicator Flashing White

• Cause: Appliance is used or stored below functioning temperatures (below 5°C).
• Solution: Move it to a warmer room (above 5°C). 

Two Left Indicators Flashing White

• Cause: Appliance is used or stored above functioning temperatures (above 35°C).
• Solution: Move it to a cooler room (below 35°C).

Note: Do not store, charge, or use the appliance at a temperature below 5 °C or above 35 °C. 

If the solutions above did not solve the issue, please contact us for further assistance.

The battery indicator is flashing white slowly (image 1)

• Cause: The appliance is charging.

The battery indicator is flashing White, fast for three seconds, then Slow (image 1)

• Cause: On/off button pressed while charging.
• Solution: Unplug the cable to use the appliance.

The battery indicator light is on white (image 2)

• Cause: The appliance is fully charged.

The battery indicator is flashing White (image 1)

• Cause: Battery is low (less than 30 minutes of use left).
• Solution: Charge the appliance.

The battery indicator is flashing White fast (image 1)

• Cause: Battery is critically low (less than 10 minutes left).
• Solution: Charge the appliance.

The battery indicator is flashing Amber for three seconds when switching on (image 3)

• Cause: Battery is almost empty.
• Solution: Charge the appliance.

The battery indicator is flashing Amber

• Cause: Appliance is used/stored outside of functioning temperature range (below 5°C or above 35°C).
• Solution: Store, charge, and use only within the recommended temperature range.

The battery indicator is flashing Red fast (image 4)

• Cause: Appliance malfunction.
• Solution: Please contact us for further assistance or visit a Philips service center.

 

If the solutions above did not solve the issue, please contact us for further assistance.