2 year warranty
If the instructions below don’t help, please contact us or click here to submit an online warranty request so we may support you obtain a replacement device. All Sonicare toothbrushes and flossers come backed with a 2-year warranty.
Depending on your model, you can charge your Philips Sonicare toothbrush differently. Ensure you use the original charger that came with your toothbrush. Not all Sonicare chargers are compatible with others. The charger might be a USB-A connector that requires a wall adaptor (not included).
The information on this page applies to the following models: HX3601/01, HX6782/34, HX9914/75. Click here to show more product numbers ›
What happens to my Sonicare For Kids app data if I switch devices?
How do I charge my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
Which brush head fits my Sonicare toothbrush?
In which countries is the Sonicare app available?
Why does my Philips Sonicare app requires permissions
How do I restore my brushing streak in the Sonicare For Kids App?
Why is there a gap between my brush head and handle?
How do I use my Sonicare toothbrush?
How do I use my Sonicare toothbrush with braces?
How to clean my Philips Sonicare toothbrush?
Why is there no adapter provided with the product?
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