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    Hari Raya Promotion 2021

    Terms and conditions

    Participation in the “Hari Raya 2021” promotion (“Promotion”) shall be deemed as acceptance of the terms and conditions herein (these “Terms and Conditions”).


    1. The promoter is Philips Electronics Pte Ltd of 622 Lorong 1 Toa Payoh Singapore 319763 (“Promoter”).

    Purchase Period

    2. The Promotion commences at 9.00am SGT on 1st April 2021 and ends 10.00pm SGT on 31st May 2021 (“Purchase Period”). The duration of the Promotional Period shall not be extended except as notified by the Promoter.

    Eligibility and Participation

    3. This Promotion is valid for all purchases of Philips products in the categories of Kitchen Appliances, Floor Care, Garment Care, Air Care and Coffee (“Eligible Products”) made during the Purchase Period at any participating Singapore stores carrying Philips products. This Promotion is on a while stocks last basis. Please check in-store for more information.

    In the event any Customer who redeemed this Promotion and subsequently claim “30-day money back guarantee” for the product(s), the Customer shall return the redeemed voucher or gifts from this Promotion OR if Customer has used such voucher or gifts, the value of the voucher and the stated retail value of the gifts shall be deducted from the refund amount, as set out in the terms and conditions of the 30-day money back guarantee program.

    Terms and Conditions of the 30-day money back guarantee program shall apply. Click for Terms & Conditions

    4. Redemption requirements and gifts:

    a) With a minimum spend of $399 and above in a single receipt, you may redeem $60 Grab Food voucher.

    b) With a minimum spend of $499 and above in a single receipt, you may redeem $60 Grab Food voucher and Gift Hamper worth $60.

    The above minimum spend amounts (“Minimum Spend”) refers to the total amount you spend on a purchase including goods & services tax (GST) and, if applicable, the total value of any cash and shopping vouchers used on the purchase. It must be evidenced with a single original receipt from a participating Singapore store. Combinations of receipts will not be accepted for this Promotion. This Promotion is available for the Purchase Period, in addition to any other existing promotions by the Promoter.

    5. To be eligible to claim the free voucher and gifts under the Promotion, individuals must have purchased an Eligible Product from a participating authorized Singapore retailer store or online store during the Purchase Period. For the avoidance of any doubt, internet sales via auction sites like eBay, unauthorized vendor or similar are excluded from this offer. Trade seconds products are excluded.

    6. The voucher and gifts under the Promotion will need to be redeemed at Philips Consumer Care Service Centre. Customer must fulfill the criteria below for eligible redemption:

    a) The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period.

    b) NRIC or equivalent identification (presented in person, no on-behalf redemption allowed) shall be required upon redemption for verification purpose only

    c) Each NRIC only eligible for max. 1 redemption only.

    d) T&Cs of the redeemed voucher will apply.

    7. Purchases of Philips Audio and Video, TVs, Lighting, Peripherals and Accessories, DECT phones and Monitors, Male Grooming, Beauty, Oral Healthcare and Philips Avent are not included in this Promotion and will not be taken into consideration towards calculation of Minimum Spend.

    8. Each eligible customer is encouraged to redeem the shopping voucher within the 7 days from the date of purchase receipt. (The last day of redemption will be at the close of Service Centre 7th June 2021). Philips Consumer Care Service Centre location:

    622 Lor 1 Toa Payoh,

    Level 1 Philips APAC Center,

    Singapore 319763

    Monday to Friday      9am – 6pm

    Saturday                      9am – 1pm

    Sunday & PH              Closed

    For more information, please contact Philips customer service team here.

    Any dispute shall be determined by Philips in its sole discretion and all decisions made shall be deemed final and conclusive.

    9(a The Promotion is only opened to individuals who are Singapore residents of 18 years old and above (“Claimant”). Corporations, companies, body corporate bodies, groups, organizations and any other corporate bodies and non-corporate bodies are not eligible to participate.

    9(b Employees and immediate families of the Promoter and of Promoter’s retail partners and agencies associated with this Promotion are ineligible to participate in the Promotion. Immediate families mean any of the following: spouse, de-facto spouse, child, step-child (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, stepsister or 1st cousin.

    10. The Promoter reserves at any time, to verify the validity of Claims and Claimants (including a Claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any Claimant who the Promoter has reason to believe has breached any of these Terms and Conditions, for tampering with the Claim process, or engaged in any unlawful or other improper misconduct calculated to jeopardize fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

    11. These Terms and Conditions may be amended by the Promoter at its discretion.

    12. All visuals are for illustration purposes only.

    13. The Promoter accepts no responsibility for any variation in price of the Eligible Product(s) from other suppliers.

    14. Any tax liability arising as a result of purchasing any Eligible Product(s) is the responsibility of the Customer.

    15. If for any reason this Promotion is not capable of running as planned, including without limitation, infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes

    beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the process, and/or to cancel, terminate, modify or suspend the Promotion. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration in relation to the Promotion.

    16. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to Customer’s or any other person's computer related to or resulting from participation or downloading any materials in this Promotion.


    18. LIABILITY, INDEMNITY AND RELEASE: In consideration for the Promoter accepting the Customer’s participation in the Promotion, to the fullest extent permitted by law, Customer releases and forever discharges the Promoter from all claims that Customer may have or may have had but for this release arising from or in connection with any Customer’s participation in this Promotion. Customer indemnifies and holds harmless the Promoter to the extent permitted by law in respect of any claim by any person, arising as a result of or in connection with Customer’s participation in the Promotion. For the purposes of this clause, claim(s) means and includes any action, suit, proceeding, claim, demand, damage, penalty, cost or expense however arising.

    19. The Promoter's decisions are final and no correspondence will be entered into, including in the event of a dispute. The Eligible Philips Products purchased must be taken as offered and cannot be varied.

    20. Except for any liability that cannot by law be excluded, the Promoter and Koninkljke Philips Electronics N.V ("Philips") (including their respective officers, affiliated companies, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion.

    21. This Promotion is subject to the laws of Singapore, the Personal Data Protection Act 2012 (“PDPA”) and Promoter’s Privacy Policy located at: http://www.philips.com.sg/a-w/privacy-notice.html. The Promoter collects personal information (“PI”) in order to conduct the Promotion, and may for this purpose, disclose PI to third parties, including but not limited to agents, contractors and service providers and to any government authorities and agencies. This Promotion is conditional on Customer providing his/her PI. Please read the Promoter’s Privacy Policy carefully to understand how the Promoter may use Customer’s PI and rights of Customer. By reading and accepting these Terms and Conditions in full and by providing Customer’s PI when purchasing the Philips Eligible Products using the Promotion Code(s), Customer hereby consent to the Promoter collecting, using, disclosing and processing Customer’s PI for purposes of the Promotion in accordance with the PDPA and Promoter’s Privacy Policy.

    22. Any costs incurred by a Customer associated with entering the Promotion and/or purchasing the Eligible Philips Products, including accessing the Philips’ website, telephone enquiries in relation to the Eligible Philips Products are the sole responsibility of Customer.

    23. Headings and subheadings are inserted for convenience only and shall not be used to interpret the text of these Terms and Conditions in any way adverse to an interpretation in favour of the Promoter.

    24. These Terms and Conditions constitute the entire agreement of the parties relating to the participation and the conduct of the Promotion.

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