Rated 3 out of
Good product but wont last more than 2 years
Purchased 9240Avance XL unit in 2014 when it was first launched. Impressive design. Used 2-3times a week mainly for grilling potatoes and chicken dishes. Broke down twice within the first year due to sensor issues and got it repaired under warranty. Down again after 5months with power issues and repaired. Each time the unit with repair shop for more than a month. Down yet again with power issues around 23rd month into purchase and again repaired. Now 2yrs and 5months, the unit is dead middle of cooking. doesnt power up. Given up. I dont know how much now i need to pay for repair. Can Philips advice? If it is 2/3 of a new unit, I might as well get a new one.
In all honesty, it is a great product. Hope Philips looked into the issues since it has been launched.
Would I buy again? I would, only if it is a new model with same capacity. After sales support is good, glad I had local shop to repair..He knows me so well now..
Been shopping for new one. There are so many with several options.. But cant find a review on someone who used more than two years.. I hate things break down after a year or two, especially domestic with minimal use..
I enjoyed the oil free meals, so I would definitely consider getting one again, but mulling over whether to spend my money on Philips again given the history of breakdowns and troubles to have it repaired.
Hopefully the new improved (hopefully!) unit will last longer. Good luck to Philips and customers looking into buying one.
Date published: 2017-01-21
Rated 5 out of
This product is so good I bought a second one
This is the best piece of kitchen equipment I've ever purchased, so good in fact, that yesterday I bought a second one. I now have one in white as well as one in black.
I bake my own bread in it, larger size loaves in 28 mins and smaller in 18 mins. I make THE BEST roast pork crackling I've ever tasted, and use it regularly for air-fryed crispy salmon pieces with wedge-style potato chips.
Now that I have two air-fryers, I can use one for the meat of the main meal, and the other for the accompanying veges , both simultaneously, making meal-time peparation the quickest ever! I can also keep one for savoury dishes and one for baking bread and cooking sweet dishes if I like.
A handy "carry-bag" to place it in would be a great idea as an added accessory, since I like to take mine with me on holidays, and to show my family how easy, quick, and healthy it is to use and clean.
I would love to be able to buy the equipment parts separately as extra accessories too, in order to have multiple baskets and base drawer containers to use, to interchange between types of dishes and times cooked, or while one lot is in the dishwasher, or if one is resting aside for further cooking or reheating in the same basket, I can carry on cooking something else in-between in another basket.
It would be handy to have a handle on the main drawer container as well. Perhaps the inner basket handle could be moulded to slot inside the larger main container handle, if they make one, so that they form one connected handle when co-joined.
A "cheats" cook book with just the temperatures and times required for various cuts of meat and food types would be ideal also. I am making up my own up as I go, experimenting with different meals.
E.g., Large Loaf Bread, 200 degrees 18 mins one side, take out turn over in pan wet top, further cook 200 degrees 10 mins
or T-bone steaks 180 degrees 12 mins, turn over 200 degrees 3 mins
or whole roast chook 200 degrees 30 mins, turn over 200 degrees 10 mins
or salmon 180 degrees 12 mins, 200 degrees 2 mins
And so on. You could list time variations for fresh versus frozen foods, and large or whole cuts of meat verses individual pieces.
I love the on-line recipies and have downloaded and printed out many of them and am forming a recipe book gradually.
I have definitely recommended this wonderful kitchen tool to all friends and family, as well as several strangers on occasion
I use it/them every day, or every second day at least.
Extremely satisfied with this product.
Date published: 2014-03-09
Rated 3 out of
Love and hate this Airfryer
No doubt, this product makes life convenient to prepare fried food. However, after 4 months of usage, I am start seeing the lid door is not able to close tightly. Something seems to be blocking the sliding mechanism. I got to rattle the food tray to get the door close properly. It's frustrating. It seems the design has some flaw due to excess heat over time.
I won't recommend this to friends and families.
Date published: 2017-11-27
Rated 2 out of
Breaks down ever so often after just a few months
The Philips digital top of the line Airfryer works perfectly and ideal for our children and had been a piece of the kitchen that we have gotten so used too... not until it started getting crazy.
First the temperature was inconsistent and the timer went crazy, running to hours of cooking when only a couple of minutes were selected and
Secondly, after the repairs, now the Airfryer totally cannot start up after a couple of weeks in use.
There are serious lapses in QC that such top of the range product is experiencing and the tech people just simple do the minimum, to change parts and not accept that the set in the first place was already a dude/ faulty unit.
Very, very disappointed with our purchase!!
Date published: 2015-12-02
Rated 5 out of
Best appliance I have
I upgraded from the previous model air fryer to the new XL, just because of the larger capacity. I use it nearly every day and I have not found anything that I can't cook in it. I have done, bacon, sausages, steak, whole chicken, chicken drum sticks, prawns, roast vegetables (does them to perfection in about 10 mins!!!) whole roast chicken, lamb cutlets, and of course home made potato and sweet potato chips. Forget the fry pan and the oven.....get an XL Fyer
Date published: 2013-11-14
Rated 5 out of
I like the way you can cook healthy meals with this product.
I have had 2 air fyers since they were first introduced on the market. One mainly for meat and the other for veges chips etc. I very rarely use my stove or oven anymore and am just about to upgrade both for the XL model. I love the easy way I can cook just about anything. Yes it does smoke a little with certain meats but while it is still warm after use, I wipe up on the inside around the element to remove all fats if any. I also cook under the rangehood to eliminate any smoking. This only occurs with the thicker cuts that sit higher in the fryer. I cant wait to get my XL ones and cant brag about this product enough.
Date published: 2014-08-14
Rated 1 out of
Not reliable - hardly use and its completely died off within few months
Got the Advance XL for less than a yr and I would say we've probably used for <20 times. The machine completely died off suddenly without any signal. The display panel doesn't light up, hence unable to power up. Very upsetting!
Date published: 2016-10-14
Rated 1 out of
Worst consumer product I ever had
It totally dead after few months, have sent for repairs twice and it is dead again for the 3rd time.
Got a replacement unit and again dead after less than 6 months !!!!
It is totally a failure and unreliable product.
Date published: 2016-10-26