• Free Delivery Islandwide

  • 2-year warranty

  • 7-day returns

  • Sign up and save


Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    My Philips Stand Garment Steamer is steaming weakly or irregularly

    Updated on 2021-07-04

    If you notice that the steam coming from your Philips Stand Garment Steamer is weak or irregular, there might be a simple solution. Please read more here.

    The steam setting is too low

    When the steam setting is low, the steam output might seem weaker than expected. Please, try choosing a higher steam setting.

    The steamer needs to be descaled

    If your stand steamer is steaming weakly, then it needs to be descaled.

    To solve this, please descale it as follows:

    1) Switch off and unplug your stand steamer. Allow it to cool down for an hour.

    2) Bring the steamer to a sink.

    3) Locate the de-calc knob (you will find it on the lower area of the water tank).

    4) Turn the de-calc knob anti-clockwise to unlock it.

    5) Pull the de-calc knob out and let the water drain.

    6) Once all water is drained, push the de-calc knob back in and turn it clockwise to lock it.

    The hose is not straight

    When your Philips Steamer’s hose is not straight (e.g. it is forming a U-shape), steam cannot move freely and water condenses in it. This causes its output to be irregular.

    To solve this, lift up the steamer’s head to straightened the hose. This will allows condensation to flow back into water tank.

    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.