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    Philips Support

    Water droplets drip from the head of my Philips Garment Steamer

    Published on 10 November 2023
    If your Philips Garment Steamer is dripping some water droplets, please read on to find possible causes and solutions.
    It is normal for some condensed water from previous session to remain within the steam flow path.

    To solve this, press and hold steam trigger for at least 3 seconds to release any water droplet residues at the beginning of the new steaming session before steaming directly on a garment.
    Sometimes, scale or calcification can form inside your handheld steamer, and this can cause it to drip some water. In regions with hard water, this can be noticed more often.
    To prevent this, please ensure that the water tank is emptied after a steaming session.

    Besides this, we recommend you use a combination of demineralized/distilled water (50%) mixed with tap water (50%).

    Note: The following only applies to handheld steamers with a rinsing function:

    If your handheld steamer has a rinsing function, running this function will help you remove scale.

    We recommend performing the rinsing mode when stains or impurities are produced or when the steam starts to become weaker.

    To activate the rinsing mode for scale removal, hold and press the steam setting button and steam trigger simultaneously until two LED lights blink. Steam and hot water will start to be released for one minute. after one minute, the ECO mode blue or white light will blink to indicate your handheld steamer is back to heating up. You can use your garment steamer again after this.

    Activate the rinsing mode for STH2050 (only)
    To activate the rinsing mode on STH2050, please follow these steps:

    1. Make sure that the water tank is fully filled, and the preheat process is completed (the dry ironing icon will stop blinking).
    2. Press and hold the mode button for three seconds. The rinsing icon will light up and release steam and hot water for two minutes.

    3. After two minutes, the steam iron will automatically power off, indicating that the rinsing process is complete.
    4. To continue using the steam iron, power it on again.
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