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    Philips Support

    Philips HomeRun 9000 Series vacuum and wash Robot does not empty automatically

    Published on 21 October 2024

    The Philips HomeRun 9000 Series Vacuum and wash robot models come equipped with the All-in-One Station. After full cycle cleaning, the dust bin of the robot is emptied automatically in the disposable bag within the All-in-One Station. 
     
    Make sure that the robot automatically empties the dust bin into the disposable bag as follows: 

    1. Check that the power plug of the station is properly inserted into the socket. 
    2. Check that the disposable vacuum cleaner bag is properly inserted. Tip: Watch the video below. 
    3. Check that the dust bag is not full. Place an empty dust bag in the all-in-one station. 
    4. Check that the lid of the station and the dust bag compartment are closed. 
    5. De-select the quiet mode or do not disturb in the HomeRun app. 
    6. Check that the all-in-one station inlet is blocked.  

    Note for model XU9100  

    1. Self-cleaning start when you manually return the robot to the station and when the robot automatically returns to the station, both need the cleaning session more than ten square meters. 
    1. To start automatic self-cleaning by hand, open the Philips HomeRun app and select your robot from the 'My Robots' list. Then click on ‘Station’ button at the homepage and  select "Start self-cleaning". Please note that automatic emptying can only be performed once every 15 minutes to prevent the engine from overheating. 

     
     
    If the above solutions do not resolve the issue, please contact us for further assistance. 

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