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    • 2-year warranty

    • 7-day returns

    • Free delivery on orders over $200

    Products

    Sonicare AirFloss Ultra AirFloss Pro/Ultra - Interdental nozzles

    1 nozzle HX8431/03

    Troubleshooting

    My Philips Sonicare AirFloss produces air but no water/mouthwash comes out

    If your Philips Sonicare Airfloss is discharging air but no water/mouthwash is coming out, below you will find a few tips on how you can solve this issue.

    Hold handle in an upright position

    When using your Sonicare Airfloss, it is important to hold the handle in an upright position. Tilting the handle horizontally can block the water from getting into the nozzle.

    Empty the reservoir and refill

    If you have not used the device for a while, follow the steps below:

    1. Empty the reservoir and refill with lukewarm water
    2. Turn on the AirFloss by pressing the power button
    3. Press the burst activation button until water comes out of the nozzle

    Tip: Use the 3 burst mode setting to speed up this process

    Note: If you are planning to not use your AirFloss for a while, we recommend to empty the reservoir when storing.

    Still have questions?
    Contact our Consumer Care Agents for further assistance or visit our support page.

    The information on this page applies to the following models: HX8431/03 , HX8491/03 , HX8331/01 , HX8210/06 , HX8221/02 , HX8211/02 , HX8283/08 , HX8254/70 , HX8243/08 , HX8241/02 , HX8231/08 , HX8230/08 , HX8111/02 , HX8111/12 , HX8141/02 , HX8181/02 . more less

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