Frequently Asked Questions How do I clean the fluff found on my Philips steamer head? If your find fluff on your Philips steamer head, it requires cleaning. Follow these simple instructions. Clean the appliance Wipe any deposits off the steamer head with a damp cloth and a non-abrasive liquid cleaning agent. Note: Never use scouring pads, abrasive cleaning agents or aggressive liquids such as alcohol, petrol or acetone to clean the appliance.