Troubleshooting The head of my Philips stand garment steamer drips water If the head of your Philips Stand Garment Steamer drips water, there might be some possible causes. Find out how here to resolve this. The head and/or hose is in a horizontal position When your hose is in a horizontal position, there might be condensation in it that cannot flow back into the water tank, and this might cause the head to drip water. Please, lift the head of your stand steamer up in order to allow condensation to flow back to the tank. The hose is forming a U shape When the hose forms a U-shape, condensation in it cannot flow back into the water tank, and this can cause the head of the steamer to drip water. Please, straighten the hose and lift the head of your stand steamer up so condensation can flow back into the tank. Heavy usage Note: this only applies to Philips Steamers with AirStretch technology (these steamers have a grill in the head as shown in the image below). If you have been using your stand steamer heavily for a long time, this can cause water condensation. When this happens, water will drip from the head. To solve this, first let your steamer cool down. Then, remove the grille and press a dry cloth against the black surface to remove the condensed water.