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How to minimize issues with my Philips player?

A very common cause of device problem is interruption when the device is switched on and off. To avoid this:

  • When the device is being switched on, do not connect or disconnect the USB connection. Wait until the GoGear logo appears and disappears from the screen.
  • When the device is being switched off, do not connect or disconnect the USB connection. Wait until the “Bye!” message appears and disappears from the screen.
  • If the device is connected to the PC, do not disconnect immediately after switching on the device. Wait for a while (about 5 minutes).

Important: Failure to adhere to the above recommendation might result in permanent damage on the device.

The information on this page applies to the following models: SA4TP404WF/97 , SA4VBE04RN/97 , SA4VBE08RF/97 . Click here to show more product numbers  ›

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