Shopping cart

There are currently no items in your shopping cart.

    • 2-year warranty

    • 7-day returns

    • Free delivery on orders over $200


    Beardtrimmer series 5000 Beard trimmer

    0.2mm precision settings, Self-sharpening metal blades, Up to 90min use/1hr charge, Lift & Trim PRO system BT5502/15


    The battery of my Philips Groomer drains out very quickly

    If the battery of your Philips Groomer is running out quicker than you expected, follow our troubleshooting advice to solve this issue.

    Groomer has not been fully charged

    Before using your Philips Groomer for the first time, make sure you charge it completely. For appliances with a Ni-MH battery, normal charging time is 1 hour, however, we advise charging them for the first time for 3 hours. Depending on the model of your groomer, there may be a charging indicator on its display. When this indicator signals that the battery is almost empty, recharge your groomer.
    If your groomer does not have a battery indicator then you should charge your device when it is running slower than usual or when you are no longer satisfied with the trimming speed.
    A fully charged groomer can be used multiple times before it needs to be recharged.
    Note: Charging instructions may vary per groomer model. Please consult your user manual to get specific charging advice.

    You have thick hair

    If you have very thick or long hair on your head and/or beard your Philips Groomer will require more effort to trim or cut them. In this case, the groomer’s battery may run out quicker than usual.
    To ensure you have enough battery for a full trimming session, use a fully charged groomer.

    The groomer's cutting unit is dirty

    Another cause of the groomer’s battery running out too quickly might be that the groomer's cutting unit is dirty. It might be polluted with hair or debris.
    To ensure the best performance, detach the cutting unit from the groomer after every use and clean it properly. For proper cleaning instructions specific to your groomer's model, refer to the user manual. Never use soapy water or a detergent to clean your groomer. This can remove the necessary grease protection from the cutting unit and effect its performance.
    You can also oil the teeth of the cutting unit after cleaning. Ideally, we advise doing this every 6 weeks.
    If you are still not satisfied with the battery life of your Philips Groomer, please feel free to contact us for further help.
    Cleaning the cutting unit of Philips Groomer

    The information on this page applies to the following models: BT5502/15 , HC3505/15 , HC3520/15 , BG3005/15 , BT1214/15 , MG7710/15 , MG3730/15 , MG7720/15 , QG3150/30 , QT4021/50 , BT5200/15 , MG1100/16 , HC5446/15 , HC3410/15 , HC7450/80 , HC5440/80 , HC5440/15 , HC3420/15 , BT9295/32 , BT9290/32 , QT4000/15 , QG3320/15 , BG2024/15 , BG2026/15 , BG2036/32 , QG3030/10 , QT4005/15 , QT4015/15 , QG3250/32 , QT4019/15 , QT4022/15 , QT4022/32 , QT4070/32 , QG3190/00 , QG3020/10 . more less

    Did we answer your question?

    If not, contact us.