• Free Delivery Islandwide

  • 2-year warranty

  • 7-day returns

  • Sign up and save

1
0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    My Philips Air Purifier makes an unusual noise

    Published on 10 November 2022
    If you notice your Philips Air Purifier makes an unusual noise, please read the article for possible causes and solutions.

    The pre-filter may be clogged (standalone filters)

    To clean the standalone filters, you can follow the steps below:

    1. Switch off the appliance and unplug it from the wall outlet.

    2. Pull the bottom part of the panel (the front or the back part of your purifier) to remove it from the appliance

    3. Press the two clips down and pull the pre-filter towards you (see image below)

    4. Wash the pre-filter under a running tap. If the pre-filter is very dirty, use a soft brush to brush away the dust

    5. Air dry the pre-filter until it is completely dry.

    Removing the pre-filter in your Philips Air Purifier

    The pre-filter may be clogged (a cylindrical filter)

    To clean the cylindrical filter, you can follow the steps below:

    1. Switch off the appliance and unplug it from the wall outlet.

    2. Pull the back cover and remove it from the appliance.

    3. Clean the surface of the filter with a vacuum cleaner.

    4. Put the filter back into the appliance.

    5. Reattach the back cover.
    Clean Cylindrical Filter

    The filter package is not removed

    When the wrapping plastic is not removed from a filter, this might cause an unusual noise. Please, make sure there is no plastic wrap left covering the filters.
    Filter Package Remove

    Something is blocking air inlet or outlet

    The air inlet or outlet may be blocked by external objects. Please check and make sure the air inlet and outlet are unobstructed.

    Your air purifier may be malfunctioning

    If none of the above situations apply, then there might be a technical issue with your purifier. In this case, please contact us.  
    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.