No sound when the power toggle is slid to right and hold on my Player

• Your battery may have gone flat. Charge the battery via your computer’s USB port
• Check if your headphone plug has been inserted into the headphone jack of the unit completely
• Check if the volume is at an audible level. Increase the volume using the VOLUME + button
• If your Player is in pause mode, touch the “play or pause” icon on display to resume playback
• Do a soft reset inserting a sharp object into the “reset” pinhole of your Player until it powers off

If nothing works:

1. Start Device Manager
2. Press and hold the Vol+ button
3. Connect the Player to your PC with the supplied USB cable while still holding the Vol+ button
4. Device Manager should acknowledge your Player and automatically goes into recovery mode, and then release the Vol+ button
5. Click the Repair button and follow the instructions given by the Device Manager
6. After the Player has been repaired, remove it from your PC and re-start