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    Philips Support

    Can I use another detergent with my Philips HomeRun 9000 Series Vacuum and Wash Robot?

    Published on 21 October 2024

    To ensure the best performance and longevity of your Philips HomeRun 9000 Series Vacuum and Wash Robot, it is crucial to use only the specially formulated Philips floor cleaner XV1493 detergent.

    Xu9000

    How to use the detergent?

    To enhance the cleaning performance, you can to add 10 ml of the Philips floor cleaner XV1493 detergent to the clean water tank of your robot. This precise amount will help maintain the performance and longevity of your product. 

    Can I use another detergent?

    Please only us the Philips floor cleaner XV1493 detergent, which is specially developed for our devices to ensure optimal performance and to extend its lifetime. 

    Why is it important to use Philips floor cleaner XV1493 detergent?

    The XV1493 is developed with a unique formula that protects the internal components of your product while delivering optimal cleaning results. Using alternative cleaning detergents may compromise and potentially damage the machine's interior components.  

    Note: If you have used the wrong detergent, clean the robot and its wheels, including a thorough rinse of the water tank with fresh water.

    Where can I buy Philips floor cleaner XV1493 detergent?

    You can purchase Philips floor cleaner XV1493 detergent directly from our official online store or from authorized retailers. Be sure to verify the product code (XV1493) to ensure you are purchasing the correct detergent for your device. 

    If the above solutions do not resolve the issue, please contact us for further assistance. 

    The information on this page applies to the following models: XU9100/10 .

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